I will never step foot in another N.Y. &Co again.
I will also make sure no one I know does as well. No wonder why they have no business. I spent over an hour shopping there today. I picked out clothes and shoes and jewelry for my daughter.
I also called right before I walked in to obtain my available balance. I was told while at the cash register that I couldn’t use my card. That it was closed because I didn’t use it enough. I explained that I just spent over 250 dollars just 3 weeks ago.
So I was told “too bad, it’s closed”. My time is precious, I also don’t like being embarrassed. They sent no letter and send me emails every couple of days and sent a birthday coupon email just two weeks ago. Never again.
I don’t even like their clothes that much. It’s so funny that the CEO,Greg Scott was on undercover boss and wondering why business is bad.
Product or Service Mentioned: New York And Company Credit Card.
Reason of review: Poor customer service.