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Most Helpful

New York And Company in Houston, Texas - Great Customer Service

4.7
Details
I mainly shop at your Pearland store in Houston Texas. You have an Employee there Hannah. She is exceptional. Every time I go in the store she is always Busy. What made her stand out is her Passion in Customer Service. She truly Enjoys her Responsibilities. She helps you because she cares and wants to make sure you’re happy and satisfied with your selection. Thank You so much for having someone that Cares. A Great Representative of true Customer Service
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Review
#1698851 Review #1698851 is a subjective opinion of poster.
Reason of review
Good customer service

New York And Company - Horrible & unprofessional store #710-Bowie Town Center, Bowie Maryland

I was made to feel de-valued as a customer while literally waiting in line to check out for 39 minutes. Manager was very unprofessional and had a cavalier attitude towards patrons that were waiting some longer than myself for over 39 minutes. So much to the point that when it was brought to her attention that the corporate office would be called, The Manager exclaimed, " You can call and complain, I'll still have my job" I need the DGM "Patty" to call or email me immediately today. I will be posting the horrible treatment and unprofessionalism of patrons from that store on Social Media asking my friends and their friends to share this review.11/5/2019
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Review
#1700184 Review #1700184 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
I was so excited to be moving back to Las Vegas so I could shop at New York & co again...there was none in Reno where i was living. I bought a pair of jeans on a deal where buy one and get one free. The ones I bought were $69. I just tried to exchange them and was told...
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Review
#1699667 Review #1699667 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$76
Preferred solution
Full refund

New York And Company in Carrollton, Texas - Order

3.3
Details
i ordered a sweater they sold out. but didnt informed me until after in a email
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Review
#1688001 Review #1688001 is a subjective opinion of poster.
Product
Sweater
Reason of review
Order processing issue

New York And Company in Miamisburg, Ohio - Return issues with this sorry company

1.0
Details
The absolute worst, unprofessional even inarticulate group of people who call themselves "customer service". I will never buy their cheap, street looking clothes again. There are simply too many other options. Buyer beware.
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Review
#1686370 Review #1686370 is a subjective opinion of poster.
Service
New York And Company Customer Care

New York And Company in Missouri City, Texas - City Cash

1.7
Details
Anytime I place an order online I never get an city cash. I have used c1ajah@yahoo.com and even created a new one charleis.ajah77@gmail.com. I'm considering never to purchase again rude manager with no customer service skills.
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Review
#1677119 Review #1677119 is a subjective opinion of poster.

New York And Company - Poor customer service

3.8
Details
Cashier # 400951 was extremely rude to me when I was at your cross county store. In a nutshell she argued in a rude tone of voice that I was not able to use my reward coupon with my purchase and even when the manager came over and tried the coupon because apparently the manager also was not knowledgeable about this and it went through the cashier continues to be verbally rude with her comments. The manager did not address this in my presence and the cashier made no effort to apologize.
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Review
#1675620 Review #1675620 is a subjective opinion of poster.
Product
Clothing
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution

New York And Company in Arnold, California - Place an order

I have tried to place this order for the last 2 days. They keep saying service unavailable. I am very upset as my reward expires today and I have not been able to use it because your system isn't working.
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Review
#1670468 Review #1670468 is a subjective opinion of poster.
Reason of review
Order processing issue

New York And Company - Store in paramus park. The best and professional customers service

5.0
Details
I been shopping for your company for a while. I been going to the paramus store for a while wish i visiti you store more then twice a month. The best customer services. Wish a grade a 10. Te be the best. Yesenia and rose. Give the best and all staff. Both employees explain tge companies policy in a very very professional way. The customers didnt wanted to ynderstand wiah the customer uaed very unprofessional words in the store. This accident happens on Friday September 27. Both employees were very professional .
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Review
#1669810 Review #1669810 is a subjective opinion of poster.
Service
New York And Company Customer Care
Pros
  • Sales
Reason of review
Good customer service

New York And Company in Charlotte, North Carolina - Question about coupon

5.0
Details
The agent did a great job explaining how the coupon works!
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Review
#1667937 Review #1667937 is a subjective opinion of poster.

Contact New York And Company Customer Service

Mailing Address:
New York And Company
330 West 34th Street
New York, NY 10001
USA
Phone:
(800) 961-9906
All New York And Company Contacts

New York And Company Products and Services Reviews

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New York And Company in Suitland, Maryland - Poor customer service

3.6
Details
I tried calling only to request that I be given another reward card because I let mine expire without realizing it. Well I called the main number It was like trying to call Jesus. I was transferred around ant then disconnected I said never mind. I don't need this anyway. So frustrating!!!! I will just pay my bill out and put this one on the shelf. They don't really care about me. They could have faked it..
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Review
#1666787 Review #1666787 is a subjective opinion of poster.