Last night as I was reviewing my order, I saw that instead of 1 item I had 4 on my cart, I changed it but them it did the same thing. It has a very red note that said buy one get 3 free but it was still charging me for all. I only wanted 1 pair of pants. As I was...Read more
I placed an order online. Within minutes, I began getting updates that items were cancelled. These items were part of the buy one get three promotion, so I essentially bought one and got NOTHING FREE. I immediately called to have the entire order cancelled. Trina...Read more
Can anyone explain your online inventory system? I placed an order on FRIDAY but was emailed today to tell me part of it was cancelled? And then when I called today and tried to cancel the entire order, your customer service person told me it is your policy that I can...Read more
Broadview Heights, Ohio
I have been shopping at New York & Company since I was in high school and have always loved their clothes, both casual and for work. I hadn't shopped there for a year due to the fact that I had a baby in February and between having my daughter and losing some...Read more
I got a cash gift card for a reward of purchasing at their store in the south Towne mall. I redeemed it but 1 blouse did not fit. I took it back with my reciept and they said I could not exchange it for a different blouse ( style ) I had to exchange it for the same...Read more
I never shop at New York and Company however decided to take a look around there yesterday since they were having a pretty big post-Christmas sale. I found a couple reasonably priced shirts that I liked and one sales associate had told me that they were an additional...Read more
I recently received a copy of my credit report and there was a 30 and 60 late payment recorded which did not happen. I called and wrote about the problem and the response to my call was we have nothing to do with this after it is reported and no response to my written...Read more
I can't believe this but I just ran my credit report and found that New York & Co had false information on it.They stated that payments were late (which they weren't)and when I called to clear this up I was told they have nothing to do with the account once it...Read more
New York And Company Customer Care Review
New York And Company
Do not shop at NY & Co in first colony mall Sugarland Texas. I was shopping & security was called on me 3 times while in there for no reason I never had more than 3 items at a time. The quality & style of the clothes are not worth the headache.
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